Discover the key elements to boost student engagement and enhance your institution's digital transformation strategies for a better student experience.

The student experience is a multifaceted journey that encompasses various aspects of a student's life. It’s crucial for higher ed institutions and policymakers to recognise and address certain key points to ensure a well-rounded and enriching experience.

To shed light on this topic, we wanted to share a guide highlighting six critical areas that must be considered when striving to enhance the all-important student experience.

What you’ll find in this guide: 

• Key figures about 6 crucial aspects of the student experience
• Concrete tips to address these areas 
• Tech solutions to build the total student experience

#1 - Enrolment

How to make sure enrolment is not a barrier to students signing up and actually starting their studies? 

Enrolment is the first step in the student journey. It sets the tone for the rest of the academic year. Learn how to make the process easier to ensure registration and engagement.

#2 - Academia

How can you ensure academic excellence and provide a high quality education? Find out how technology helps improve teaching methods, learning activities, and overall, support students’ academic development and success.

#3 - Community & Engagement

Higher education institutions play a crucial role in responding to societal needs. They can enhance their impact at local, national and international levels through community engagement. How can we ensure that the communities the institutions are building bring a positive impact? And how can you, as institutions, help bring students together and improve their experience?

Discover the power of community and the importance of building a sense of belonging to improve student satisfaction and engagement.

#4 - Well-being

Did you know that 45% of students in England reported their mental health and well-being had deteriorated since October 2022? Attending university involves significant lifestyle changes, especially for new students, and it can be very stressful. Fortunately, student well-being and mental health have become top priority issues for many institutions. Let’s see how you can help your students. 

If you want to dive deeper into this topic, we recommend our guide How to Support Mental Health and Well-Being in Higher Ed.

#5 - Communication & Transparency

What are the main actions to implement in order to develop a modern communication strategy that addresses students’ needs and expectations? Focus on mobile, customise messages, build an editorial board… Find out about our best practices to deliver the right information, to the right student, at the right time.

#6 - Administrative

Enrolment management, library services, information technology, student records, academic regulations… Administrative involves many areas. It can be frustrating and time-consuming for students if they encounter problems or delays in accessing or using these services.  Want to learn how to improve administrative processes? Download our guide.